At Accessta.ai ("Accessta," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our accessibility platform and services.
1. Information We Collect
Information You Provide
- Account registration information (name, email, company name)
- Billing and payment information
- Website URLs you submit for scanning
- Communications with our support team
Information Collected Automatically
- Device and browser information
- IP address and approximate location
- Usage data and analytics
- Cookies and similar tracking technologies
Website Scanning Data
When scanning your website for accessibility compliance, our AI analyzes publicly available page content including HTML structure, images, and text. We do not access password-protected areas unless explicitly authorized.
CoBrowse AI Data
CoBrowse AI processes only the DOM elements necessary for voice navigation. We do not record browsing sessions, store personal data entered by users, or retain voice recordings beyond the active session.
2. How We Use Your Information
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures including:
- TLS 1.3 encryption for data in transit
- AES-256 encryption for data at rest
- SOC 2 Type II certified infrastructure
- Regular security audits and penetration testing
- Access controls and employee training
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at hello@accessta.ai.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.
8. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Accessta.ai
Email: hello@accessta.ai
San Francisco, CA